marketing on tiktok

Common Mistakes Brands Make When Marketing on TikTok (And How to Avoid Them)

Are you investing time and resources into TikTok but not seeing the results you want? You’re not alone. While marketing on TikTok offers incredible opportunities for brands, many fall into common traps that limit their impact. Here’s how you can sidestep these pitfalls and connect with audiences in more authentic, effective ways.

marketing on tiktok

Not Understanding the Platform’s Culture

TikTok isn’t like any other social network. Its rapid-fire videos, playful tone, and ever-evolving trends create a unique culture. Brands that jump in with traditional marketing tactics often miss the mark.

  • TikTok’s audience responds best to authentic, relatable content rather than polished advertisements.
  • Trends can come and go within days, and meme culture reigns supreme.

To truly succeed, brands must immerse themselves in the platform:

  • Watch trending videos daily to understand the humor, language, and editing styles.
  • Engage with user content to get a feel for community norms.
  • Avoid repurposing ads made for other platforms without adapting the style.

By respecting TikTok’s creative environment, you’ll avoid being written off as out-of-touch.

Over-Focusing on Promotion and Ignoring Storytelling

A common mistake in marketing on TikTok is making content too salesy. Unlike traditional ads, TikTok users seek entertainment, education, or inspiration.

  • Hard-sell tactics often get skipped, ignored, or even mocked.
  • Over-branded content may feel intrusive or inauthentic.

Instead, focus on:

  • Telling a story or sharing an experience related to your brand.
  • Using humor, behind-the-scenes footage, or personal anecdotes.
  • Weaving products into narratives seamlessly.

When you prioritize storytelling, your brand fits naturally into users’ feeds, encouraging genuine engagement and shares.

Many brands miss out by ignoring platform-specific tools and viral formats. TikTok offers unique features—sounds, effects, and challenges—that inspire creativity and organic reach.

  • Ignoring trending sounds or effects can make your content seem dated.
  • Sticking to one content style misses the variety TikTok users crave.

To maximize your impact:

  • Regularly research popular hashtags, challenges, and audio clips.
  • Experiment with different content types: duets, stitches, green screen overlays, and more.
  • Don’t be afraid to join in on quirky challenges—even if they feel a little outside your comfort zone.

By leveraging TikTok’s unique features, you show that your brand is current, adaptable, and ready to engage.

Posting Inconsistently or at the Wrong Times

Consistency is crucial for building a following when marketing on TikTok, but many brands post sporadically or choose ineffective times.

  • Inconsistent posting limits visibility and slows follower growth.
  • Publishing during low-traffic hours can dramatically reduce reach.

Instead:

  • Create a posting schedule, aiming for at least three to five videos per week.
  • Use TikTok analytics to determine when your audience is most active.
  • Monitor what works and refine your timing for each region or demographic.

Regular, well-timed content keeps your brand top-of-mind in fast-moving feeds.

Ignoring Audience Engagement

Another frequent error is neglecting to interact with viewers. Marketing on TikTok isn’t just about broadcasting—it’s a two-way conversation.

  • Brands that fail to reply to comments or engage with users are seen as impersonal.
  • Ignoring feedback means missing valuable insights and losing the chance to build community.

To foster engagement:

  • Reply to comments, even with brief acknowledgments.
  • Encourage viewers to ask questions or share their opinions.
  • Feature user-generated content by resharing, duetting, or simply calling out top fans.

Strong audience interaction drives loyalty, word-of-mouth, and higher algorithm favorability.

Failing to Use Analytics Effectively

TikTok’s analytics provide a goldmine of insights. Yet, many brands fail to leverage data to refine their strategies.

  • Ignoring analytics leads to wasted budget and effort on underperforming content.
  • Without experimentation, brands miss learning what actually works.

Maximize your impact by:

  • Reviewing metrics after each post: likes, shares, watch time, audience demographics.
  • Testing different hooks, hashtags, and video lengths for optimized engagement.
  • Adjusting your approach regularly using concrete insights, not assumptions.

Ongoing analysis ensures your marketing on TikTok continually improves and adapts.

Lacking a Clear Content Strategy

Jumping onto TikTok without a plan can backfire. While spontaneity matters, effective marketing on TikTok starts with a strategic framework.

  • Random posting dilutes your message and confuses potential followers.
  • Inconsistent branding weakens recognition and recall.

Develop your game plan by:

  • Defining clear objectives: Brand awareness? Sales? Community growth?
  • Establishing content pillars—core topics, story themes, or styles to focus on.
  • Planning a content calendar with flexibility for trending topics and formats.

A well-defined content strategy allows for consistency, adaptability, and more meaningful measurement.

Underestimating the Power of Collaboration

Collaboration is at the heart of TikTok’s social fabric. Some brands overlook working with creators, missing out on their built-in trust and reach.

  • Avoiding partnerships leads to less exposure and fewer authentic connections.
  • DIY content alone can’t always tap into trending conversations or subcultures effectively.

Try these approaches:

  • Partner with relevant creators on co-branded videos.
  • Encourage duet or stitch responses with existing content.
  • Allow creators freedom within guidelines for results that feel real and fresh.

Strategic collaborations can spark rapid growth and introduce your brand to highly engaged new audiences.

Overlooking Accessibility and Mobile Optimization

Since TikTok is mobile-first, ensuring your videos are easy to consume is essential. Some brands overlook basic accessibility, alienating part of their audience.

  • Small on-screen text or unclear audio can make content unwatchable.
  • Lack of captions excludes viewers who watch without sound or have hearing impairment.

Make your videos inviting by:

  • Using large, legible fonts for any text overlays.
  • Adding captions or subtitles to clarify dialogue and key messages.
  • Avoiding cluttered visuals and excessive jargon.

Accessibility makes your message more powerful and expands your audience reach.

Relying Solely on Organic Growth

As competition increases, many brands struggle to grow on TikTok using only unpaid methods.

  • Organic reach is powerful, but relying on it alone can slow progress.
  • Paid options offer targeting and amplification absent from organic tools.

Best practices include:

  • Testing TikTok’s ad options, such as In-Feed Ads or Spark Ads, to boost top content.
  • Combining organic strategies with paid promotion for the best results.
  • Retargeting past viewers for continued engagement.

When you combine organic creativity with strategic ad spend, your chances of standing out improve dramatically.

Forgetting to Measure ROI Beyond Vanity Metrics

A final pitfall: getting distracted by likes and views instead of real results. Surface-level success on TikTok doesn’t always lead to business growth.

  • High views without follow-through mean missed opportunities.
  • Focusing only on vanity metrics obscures true performance.

Instead:

  • Define clear business KPIs: website clicks, lead conversions, or sales generated from TikTok efforts.
  • Use tracking links, unique promo codes, or UTM parameters to track actions.
  • Regularly review what drives meaningful outcomes, not just viral moments.

Prioritizing impact over impressions helps ensure your time and investment in marketing on TikTok pay off.

Conclusion

Marketing on TikTok holds exceptional promise if you avoid these common pitfalls. By embracing the platform’s culture, focusing on community, refining your tactics, and measuring true results, you’ll build a more impactful presence and foster real business growth. Start optimizing your TikTok marketing today—your future fans are waiting!

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author
Yang He
Founder of Hui Creative
author https://leadspro.ai

Yang He is the founder and CEO of Hui Creative Services Inc., a digital marketing and cross-border e-commerce agency based in Vancouver. A Wharton School alumna, Yang brings over a decade of experience helping brands scale on platforms like Amazon, Shopify, TikTok, and Walmart. She specializes in marketplace strategy, supply chain optimization, and international growth.